MOS Requesting Valid Support Identifier (SI) when a Valid SI Exists in the User Account

(Doc ID 2038961.1)

Last updated on OCTOBER 07, 2015

Applies to:

My Oracle Support - Version 6 and later
Information in this document applies to any platform.


To identify what to do when My Oracle Support (MOS) requests a valid Support Identifier (SI) when a valid SI already exists in the account


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms