MOS Requesting Valid Support Identifier (SI) when a Valid SI Exists in the User Account (Doc ID 2038961.1)

Last updated on OCTOBER 07, 2015

Applies to:

My Oracle Support - Version 6 and later
Information in this document applies to any platform.

Goal

To identify what to do when My Oracle Support (MOS) requests a valid Support Identifier (SI) when a valid SI already exists in the account
 

Solution

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