Cannot View My Oracle Support Community Using Internet Explorer (Doc ID 2056469.1)

Last updated on OCTOBER 22, 2015

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Cannot access My Oracle Support (MOS) - Community using Internet Explorer.


Note: The error below does not match the symptoms and can appear for any IE version.

-------------------------------------------
Attention, Internet Explorer User

Announcement: Jive has discontinued support for Internet Explorer 7 and below.

In order to provide the best platform for continued innovation, Jive no longer supports Internet Explorer 7.

Jive will not function with this version of Internet Explorer. Please consider upgrading to Internet Explorer
8, 9, or 10, or trying another browser such Firefox, Safari, Google Chrome.

 



Cause

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