Why Would the Software (or Hardware or OS) Tab Be Missing When Trying To Create A Service Request? (Doc ID 2176591.1)

Last updated on AUGUST 26, 2016

Applies to:

My Oracle Support - Version 2.0.2 to 3.3.1.0.0
Information in this document applies to any platform.

Goal

 The goal of this document is to assist My Oracle Support users who are unable to select the correct Category (i.e. "Where's the Problem?") when logging Service Requests in My Oracle Support

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms