My Oracle Support Banner

How to Schedule Exadata & ZDLRA Patching Request using Oracle Advanced Support Gateway (OASG) Portal for Platinum Customers. (Doc ID 2190010.1)

Last updated on JANUARY 27, 2020

Applies to:

Oracle Platinum Services - Version N/A and later
Information in this document applies to any platform.
Oracle Platinum Services - Gateway Version 11.X.X Onwards

Information in this document applies to any platform.

Applicable only for Exadata /ZDLRA Engineered system connected to Oracle Advanced Support Gateway (OASG) via SSL & IPSEC - VPN network.


Currently the OASG portal can only be used for below

- Viewing the current patch levels for Exadata / ZDLRA engineered systems
- Schedule Patch events for their Exadata / ZDLRA engineered system in advance for upcoming Quarters.
- View Previous Patching Requests and their Status
- Amend Changes to the Existing & upcoming Patching requests

If you have any questions or issues further on the Usability of the portal please reach out to your ‘patch coordinator’ for guidance.

NOTE: Please Note that all the Screenshots used in this Document is for Illustration purpose only..

Goal

How to Schedule Exadata & ZDLRA "Patching Request" using Oracle Advanced Support Gateway (OASG) Portal for Platinum Customers.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.