How To Enable Include Service Request's Update Contents in Send to Customer SR Update Email (Doc ID 2193280.1)

Last updated on NOVEMBER 06, 2016

Applies to:

My Oracle Support - Version 2.0.2 and later
Information in this document applies to any platform.

Goal

 Enable Include Service Request's Update Contents in Send to Customer SR Update Email, so customer can quickly get the update in email.

Solution

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