Last updated on JUNE 07, 2017
Applies to:My Oracle Support - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
When creating a Service Request, some customers are unable to see target Support Identifier(SI) in My Oracle Support(MOS) portal.
Removing browser cookie/history did not help even following instruction in a document below.
Unable To See Option To Create SR Or View SRs Under Service Requests Tab in My Oracle Support (<Document 1302578.1>)
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms