Customer User Administrator (CUA) Role is in "Pending" Status Message in My Oracle Support

(Doc ID 2278310.1)

Last updated on APRIL 05, 2018

Applies to:

My Oracle Support - Version 3.3.1.0.0 to 3.3.1.0.0
Information in this document applies to any platform.

Symptoms

 A user is in in Pending status for an SI and is not getting approved by a CUA.   and finds that there is no Approved CUA

Changes

 

Cause

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