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MOS Help: Registration, Sign In, and Accessibility Options (Doc ID 2323966.1)

Last updated on SEPTEMBER 25, 2018

Applies to:

My Oracle Support
Information in this document applies to any platform.

Purpose

MOS Help for Customer Portal

This Help file is a more current version of the MOS Customer Portal Help.  It replaces the previous versions for English, Chinese, Japanese and Korean.

Scope

My Oracle Support
Information in this document applies to any platform.
Customers using the My Oracle Support (MOS) Customer Portal.

Details

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In this Document
Purpose
Scope
Details
 1. Registration, Sign In, and Accessibility Options
 1.1 Registration and Sign In
 1.1.1 Requesting an Oracle Single Sign On Account
 1.1.2 Sign In
 1.1.3 Registering Support Identifiers
 1.1.4 Verifying and Changing an E-Mail Address
 1.1.4.1 How do I verify my e-mail address?
 1.1.4.2 What if I do not receive the verification e-mail?
 1.1.4.3 How do I change my e-mail address?
 1.1.5 Noting the SI Expiration Date
 1.1.6 Change of Employment
 1.1.7 Being a Customer User Administrator
 1.1.8 Additional Registration Help
 1.1.9 Supported Browsers
 1.1.10 Configure Browsers
 1.1.10.1 Pop Ups
 1.1.10.2 Internet Explorer
 1.2 Adobe Reader
 1.2.1 Verify Browser Settings
 1.3 Keyboard Shortcuts
 1.3.1 Tab Key Navigation
 1.3.2 Shortcut Keys
 1.3.2.1 Shortcut Keys for Screen Reader Mode
 1.3.2.2 Shortcut Keys for Rich Text Editor Component
 1.3.2.3 Shortcut Keys for Table, Tree, and Tree Table Components
 1.3.2.4 Shortcut Keys for Table, Tree, and Tree Table Components in Screen Reader Mode
 1.3.2.5 Shortcut Keys for Data Visualization Components
 1.3.3 Product Selection
 1.3.3.1 Keyboard Navigation
 1.3.3.2 Screen Reader Mode
 1.4 Accessibility Options
 1.5 Video Training
References

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