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MOS Help: Community (Doc ID 2328235.1)

Last updated on JANUARY 09, 2020

Applies to:

My Oracle Support
Information in this document applies to any platform.

Purpose

 MOS Customer Portal Help: Community

 This Help file is a more current version of the MOS Customer Portal Help.  It replaces the previous versions for English, Chinese, Japanese and Korean.

Scope

 My Oracle Support
 Information in this document applies to any platform.
 Customers using the My Oracle Support (MOS) Customer Portal.

Details

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In this Document
Purpose
Scope
Details
 7. Community
 7.1 What is My Oracle Support Community?
 7.2 Do I Use My Oracle Support Community to receive support from Oracle?
 7.3 Who can participate in the My Oracle Support Community?
 7.4 How do I access My Oracle Support Community?
 7.5 What software does My Oracle Support Community run on?
 7.6 What is proper Community etiquette? Where can I find the Rules of Conduct (Community Guidelines) and other guidelines?
 7.7 What about Terms of Use?
 7.8 How is My Oracle Support Community content organized?
 7.9 How can I find the proper product subspace to make my post?
 7.10 How do I rate content in My Oracle Support Community?
 7.11 Which languages are supported?
 7.12 Can I change my profile information in My Oracle Support Community, such as my name or e-mail address?
 7.13 How do I start a discussion or post a question?
 7.14 Monitoring Your Content
 7.15 How do I share content with a community?
 7.16 Can I follow content, people, or places?
 7.17 How do I find information that I need or posted?
 7.18 How do I reach out to people, places, and things?
 7.19 How do I create a link to a Knowledge article or bug on My Oracle Support?
 7.20 What are Advisor Webcasts?
 7.21 What browsers are officially supported?
 7.22 I do not see any product community subspace related to my areas of interest. How can I get that added?
 7.23 What is the User Reputation Model and Rewards & Recognition Program?
 7.24 How can I change my username and setup my profile and preferences?
 7.25 Can I attach or upload images into a discussion thread to illustrate an issue that I'm having?
 7.26 What do the different colors represent in a reply to a question thread?
 7.27 What is featured content?
 7.28 What should I do if I am experiencing a technical issue?
 7.29 I am a new user where can I get more help and video training?
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.