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MOS Help: CRM On Demand (Doc ID 2328319.1)

Last updated on JANUARY 14, 2020

Applies to:

My Oracle Support
Information in this document applies to any platform.

Purpose

MOS Customer Portal Help: CRM On Demand

This Help file is a more current version of the MOS Customer Portal Help.  It replaces the previous versions for English, Chinese, Japanese and Korean.

Scope

 My Oracle Support
 Information in this document applies to any platform.
 Customers using the My Oracle Support (MOS) Customer Portal.

Details

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In this Document
Purpose
Scope
Details
 11. CRM On Demand
 11.1 What is the CRM On Demand tab?
 11.2 Who can see the CRM On Demand tab?
 11.3 How do I search for an SR?
 11.4 How do I create an SR?
 11.5 How do I view my SRs?
 11.6 How do I view SRs created by other users?
 11.7 How do I update an SR?
References

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