Why are certain drop-down (list) menus not visible in My Oracle Support when trying to create SRs using recent versions of Google Chrome?

(Doc ID 2328659.1)

Last updated on DECEMBER 08, 2017

Applies to:

My Oracle Support - Version 3.1.0 and later
Information in this document applies to any platform.

Symptoms

 Customers are unable to Create SRs in My Oracle Support, due to absence of drop-down menu information, when using certain recent versions of Google Chrome browsers.

Changes

 Apparently the issue is caused after upgrading the version of Google Chrome browser.

Cause

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