Unable to create Service Requests even though the User was approved for the Support Identifier

(Doc ID 2360290.1)

Last updated on FEBRUARY 13, 2018

Applies to:

My Oracle Support - Version 3.3.1.0.0 to 3.3.1.0.0
Information in this document applies to any platform.

Goal

A User who has been approved for a Support Identifier should have privileges to log Service Requests.

Solution

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