Unable to create Service Requests even though the User was approved for the Support Identifier

(Doc ID 2360290.1)

Last updated on FEBRUARY 13, 2018

Applies to:

My Oracle Support - Version to
Information in this document applies to any platform.


A User who has been approved for a Support Identifier should have privileges to log Service Requests.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms