Cloud Customer User Administrator (CUA) Cannot View SRs On MyOracle Support

(Doc ID 2360730.1)

Last updated on MARCH 08, 2018

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Goal

CUAs on My Oracle Support (MOS, support.oracle.com) should be able to view all technical Service Requests under the Support Identifiers that they administer.
 

Solution

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