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My Oracle Support initial page does not show up (Doc ID 2632783.1)

Last updated on JANUARY 27, 2020

Applies to:

My Oracle Support - Version 3.1.0.0.2 and later
Information in this document applies to any platform.

Symptoms

Microsoft Internet Explorer 11 does not show the initial page of My Oracle Support like this:


We may check on IE11 : Tools -> Developer tool -> Console tab and find 'SCRIPT: Permission denied' error at a JavaScript line.
If we find other error, confirm if Compatibility Mode is unset.

Cause

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In this Document
Symptoms
Cause
Solution
References


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