Why would a new My Oracle Support (MOS) user be unable to access Knowledge documents? (Doc ID 2677194.1)

Last updated on APRIL 28, 2023

Applies to:

My Oracle Support - Version 3.2.0.0.5 to 3.3.1.0.0
Information in this document applies to any platform.

Why would a new My Oracle Support (MOS, support.oracle.com) user be unable to access Knowledge documents?

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In this Document

Goal

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.