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Oracle Critical Patch Update (CPU) July 2020 for Siebel CRM (Doc ID 2685324.1)

Last updated on JULY 14, 2020

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Purpose

Oracle provides Critical Patch Updates (CPU) to its customers to fix security vulnerabilities. This document defines and identifies the Siebel CRM patches and minimum releases that are required for the Oracle products to address the security vulnerabilities announced in the Advisory for July 2020.

Scope

July 2020 Critical Patch Update for Siebel Core CRM applications contains patches for the following security issues:

CVE-2019-16943 Vulnerability in the Siebel Engineering - Installer and Deployment product of Oracle Siebel CRM (component: Siebel Approval Manager (jackson-databind)). Supported versions that are affected are 2.20.5 and prior. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Siebel Engineering - Installer and Deployment. Successful attacks of this vulnerability can result in takeover of Siebel Engineering - Installer and Deployment. CVSS 3.1 Base Score 9.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H). (legend) [Advisory]

CVE-2019-16943 Vulnerability in the Siebel UI Framework product of Oracle Siebel CRM (component: EAI (jackson-databind)). Supported versions that are affected are 20.5 and prior. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Siebel UI Framework. Successful attacks of this vulnerability can result in takeover of Siebel UI Framework. CVSS 3.1 Base Score 9.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H). (legend) [Advisory]

CVE-2020-14531 Vulnerability in the Siebel UI Framework product of Oracle Siebel CRM (component: SWSE Server). Supported versions that are affected are 20.6 and prior. Difficult to exploit vulnerability allows unauthenticated attacker with network access via HTTP to compromise Siebel UI Framework. Successful attacks require human interaction from a person other than the attacker. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Siebel UI Framework accessible data as well as unauthorized update, insert or delete access to some of Siebel UI Framework accessible data. CVSS 3.1 Base Score 5.9 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:L/A:N). (legend) [Advisory]

CVE-2020-1938 Vulnerability in the Siebel UI Framework product of Oracle Siebel CRM (component: EAI, SWSE (Apache Tomcat)). Supported versions that are affected are 20.5 and prior. Easily exploitable vulnerability allows unauthenticated attacker with network access via multiple protocols to compromise Siebel UI Framework. Successful attacks of this vulnerability can result in takeover of Siebel UI Framework. CVSS 3.1 Base Score 9.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H). (legend) [Advisory]

CVE-2020-9488 Vulnerability in the Siebel Engineering - Installer and Deployment product of Oracle Siebel CRM (component: Siebel Approval Manager (Log4j)). Supported versions that are affected are 2.20.5 and prior. Difficult to exploit vulnerability allows unauthenticated attacker with network access via SMTPS to compromise Siebel Engineering - Installer and Deployment. Successful attacks of this vulnerability can result in unauthorized read access to a subset of Siebel Engineering - Installer and Deployment accessible data. CVSS 3.1 Base Score 3.7 (Confidentiality impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:L/I:N/A:N). (legend) [Advisory]

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