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Reset Dashboard Customization on MOS to Prevent Login Timeout or Other Dashboard Errors (Doc ID 2759741.1)

Last updated on MARCH 11, 2021

Applies to:

My Oracle Support - Version 3.3.1.0.0 and later
Information in this document applies to any platform.

Goal

Some users of My Oracle Support report having issues with the dashboard after logging into My Oracle Support, these issues can range from basic site errors due to corrupt customizations, or full site timeout due to errors in this dashboard being unable to generate the site loading action.

The goal is to get to the account settings where dashboard customization is reset without the requirement of ever landing on the dashboard.

Solution

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In this Document
Goal
Solution
 Steps
 Result

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