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OCM ( Oracle Configuration Manager ) and My Oracle Support : FAQ and Troubleshooting (Doc ID 369619.1)

Last updated on MAY 23, 2020

Applies to:

Oracle Configuration Manager - Version 10.2.3 to 12.0.0.0.1
UnitedLinux (32-bit)
Microsoft Windows x64 (64-bit)
x86 32 bit
Microsoft Windows (32-bit)
Oracle Solaris on SPARC (64-bit)
HP-UX PA-RISC (64-bit)
Red Hat Enterprise Linux Advanced Server x86-64 (AMD Opteron Architecture)
x86 64 bit
Oracle Solaris on x86-64 (64-bit)
IBM AIX on POWER Systems (64-bit)
Oracle Solaris on x86 (32-bit)
SUSE \ UnitedLinux x86-64
HP Tru64 UNIX
Linux Itanium
HP-UX Itanium
Oracle Solaris on SPARC (32-bit)
Red Hat Advanced Server

Purpose

These FAQ (frequently asked questions) are to answer common questions and to give some hints for troubleshooting. Please note that this is a support addition to official "Oracle Configuration Manager (OCM) Installation and Administration" guide and other existing Oracle Configuration Manager documentation. It does NOT replace the official OCM documentation but is a support addition to it!

You can find Oracle Configuration Manager documentation on Oracle Technology Network (OTN) here.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 General
 Installation
 Configuration
 Tracing and logging
 Uploads / Configuration Manager on My Oracle Support
 Uninstalling / Removal
 My Oracle Support -  Browsers - Configuration Manager
 Submitting OCM/My Oracle Support Service Requests (SRs) to Oracle
References

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