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Oracle Configuration Manager: Disconnected Mode Collection (Doc ID 873335.1)

Last updated on OCTOBER 31, 2019

Applies to:

Oracle Configuration Manager - Version 10.2.7.0 and later
Information in this document applies to any platform.

Purpose

General Overview

Oracle Configuration Manager (OCM) Collectors can run in either connected or disconnected mode. This document focuses specifically on issues related to running OCM Collectors in "disconnected mode" and using My Oracle Support to view these configuration.

Disconnected Mode offers the following functionality:
1. Use OCM in disconnected mode to collect and upload configurations when a direct Internet connection from your host machine to Oracle is not possible.
2. Configurations created in disconnected mode have the same content as those created in connected mode.
3. Configurations created in disconnected mode but are maintained with regular manual uploads benefit from the same Healthchecks and Proactive notifications as those that upload automatically through connected mode.
4. My Oracle Support viewing and usage of configurations is same in both connected and disconnected modes.
5. OCM and RDA integration provides mechanism for uploading both diagnostic and configuration information to Oracle as an attachment to an SR.

How does disconnected mode collection and upload work?
1. User performs OCM disconnected mode collection and transports disconnected mode collection package to a machine that is connected to the Internet.
2. User installs Remote Diagnostic Agent (RDA) 4 - OCM/RDA Package - on the machine connected to the Internet, and uses OCM/RDA to attach disconnected mode collections to an existing SR or to a draft SR.
3. My Oracle Support identifies the collection package attached to the SR and loads the configuration information into Customer Configuration Repository (CCR) database.
4. A new collection run and upload is needed to update configurations created using OCM in disconnected mode.

Note: for exact steps, see over <Note 763142.1> - How to upload the collection file ocmconfig.jar to My Oracle Support for Oracle Configuration Manager (OCM) running in Disconnected Mode.

Questions and Answers

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