Description of Service Request (SR) Statuses (Doc ID 986123.1)

Last updated on OCTOBER 21, 2024

Applies to:

My Oracle Support - Version 3.1.0.0.0 to 3.3.1.0.0
Information in this document applies to any platform.

Detailed description of the different statuses of a Technical Service Request logged with Oracle Customer Support.

Registered Users at My Oracle Support managing Service Requests.

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In this Document

Purpose

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.