Targets Not Available in MOS After Successfully Configuring OCM (Doc ID 988673.1)

Last updated on OCTOBER 16, 2012

Applies to:

Oracle Configuration Manager - Version 10.3.2.0 and later
Information in this document applies to any platform.

Symptoms

You installed a OCM collector 10.3 in Connected mode. Installation was successful, no errors were reported. Collection and upload is also occurring regularly without errors:

 
 
emCCR collect
 
Oracle Configuration Manager - Release: 10.3.2.0.0 - Production
Copyright (c) 2005, 2009, Oracle and/or its affiliates.  All rights reserved.
------------------------------------------------------------------
Collection and upload done.
 
 
The newly installed collector and associated targets, however, are not showing up on your MOS Dashboard, even after a 48 hour wait.
 
Please be advised that the Dashboard is not meant to be used as a real-time monitoring tool; sometimes newly uploaded data takes hours to show up on the Dashboard, depending on the load on our servers. You might need to wait up to 48 hours after first installing the collector for the data to show up.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms