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EGP/AM: Absence and Global Payroll Process Performance Issue Post MS SQL Server Database upgrade to 2008 (Doc ID 1469028.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

PeopleSoft Enterprise HCM Global Payroll Core - Version 8.9 to 9.2 [Release 8.9 to 9]
Microsoft SQLServer - Version 2008 SP1 to 2008 SP1
Information in this document applies to any platform.

Symptoms

PeopleSoft version 8.9 or higher, Absence & Payroll Processing GPPDPRUN
Process is not completing even after running for longer hours of more than 3 to 4 hours after upgrade of database from MS SQL Server 2005 to 2008 version.

Process used to normally finish in 40 minutes of average time.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Go to Global Payroll Absence and Payroll processing
  2. Open the calculate Absence & Payroll Processing page
  3. Give the appropriate Calendar group, choose Identify and Calculate now
  4. Run the process.

Cause

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