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Configure FW Sync Request in MWM 2.1 To Send a Transaction from MWM to a Host Via PIP (Doc ID 1426150.1)

Last updated on JULY 05, 2023

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0 and later
Oracle Process Integration Pack for Oracle Utilities Field Work - Version 3.1 and later
Information in this document applies to any platform.

Symptoms

***Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
MWM - Oracle Utilities Mobile Workforce Management
PIP/PIP-FW - Oracle Process Integration Pack for Oracle Utilities Field Work

Completed transactions are not passing from MWM to the FWPIP.

Transactions flow from CCB to PIP, and from PIP to MWM without error. However, once the activity is completed in MWM, the completed transaction does not flow back to PIP.

Cause

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