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FWPIP UtilitiesWorkOrderResponseEBS Flow State Remains In "Running" (Doc ID 2705071.1)

Last updated on NOVEMBER 01, 2023

Applies to:

Oracle Process Integration Pack for Oracle Utilities Field Work - Version 12.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The Field Work Process Integration Pack UtilitiesWorkOrderResponseEBS Flow State remains in "Running" for random activities sent from Mobile Workforce Management to Customer Care and Billing instead of changing to a "Complete" status. The flow states remains in "Running" state for longer than a day.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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