Clusterware Metric Collection Error: Failed to get CRS Status, CRS verification failed for node from (Doc ID 1145997.1)

Last updated on JULY 26, 2013

Applies to:

Enterprise Manager Base Platform - Version 10.2.0.5 to 11.1.0.1 [Release 10.2 to 11.1]
Linux x86-64
Checked for relevance on 26-Jul-2013

Symptoms

10.2.0.5 or 11G Grid Control, monitoring a 11.2 RAC database.

The Clusterware availability status shows Down with all the nodes down. A metric collection error is displayed (and also seen in the EM agent logs):

crs_status.pl: Tue Jun 15 09:17:00 2010: WARN: WARN:Warning message from script crs_status.pl:Failed to get CRS Status, CRS verification failed for node from <GI_HOME>/bin/cluvfy: line 163: 22602 Segmentation fault (core dumped) $ORACLE_HOME/srvm/admin/getcrshome > /dev/null 2>&1 ERROR: Oracle Grid Infrastructure not configured. You cannot run '<GI_HOME>/bin/cluvfy' without the Oracle Grid Infrastructure.
has_metrics.pl: Tue Jun 15 09:21:14 2010: WARN: WARN:has::Common:: has::Common::hasGetClusterStatus Failed to get Status for cluster, CRS verification failed for cluster <GI_HOME>/bin/cluvfy: line 163: 26482 Segmentation fault (core dumped) $ORACLE_HOME/srvm/admin/getcrshome > /dev/null 2>&1, ,ERROR: ,Oracle Grid Infrastructure not configured. ,You cannot run '<GI_HOME>/bin/cluvfy' without the Oracle Grid Infrastructure.

Cause

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