My Oracle Support Banner

EM 12c, EM 13c: Configuring the Email Notification Method in Enterprise Manager Cloud Control (Doc ID 1368262.1)

Last updated on JULY 11, 2023

Applies to:

Enterprise Manager Base Platform - Version and later
Oracle Database - Enterprise Edition - Version to [Release 11.2]
Information in this document applies to any platform.


Notification methods define the method by which the notifications will be sent to Enterprise Manager (EM) Cloud Control administrators under the configured conditions.
The available Notification methods in Enterprise Manager are:

  • Email Notification
  • OS Command 
  • SNMP Trap 
  • PL/SQL Procedure
  • Webhook

This document provides the steps for configuring Email Notification Method in Enterprise Manager Cloud Control UI so that an email can be sent by the OMS on the occurrence / update of an Event / Incident / Problem as defined in the Incident Management Rules.  

Note: Once the notification method has been created, it is necessary to define an Incident Management Rule which provides the conditions under which this Email notification method is invoked by the OMS for sending notifications.
Refer to: <Document:1368036.1> Steps to Configure Incident Rules to Send Notifications or Manage Events / Incidents / Problems



Cloud Control Administrators who require email notifications to be sent out by the OMS for certain conditions as defined in the Incident Management rules.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 I. Configure the Mail Server Details
 II. Test the Mail server:
 III. Defining Email Address and Configuring Notification Schedule
 IV. Customizing Email Notification Content
 V. OMS Parameters related to Email Notifications
 Known Issues:

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.