28/11:Timeout Setting Mos Credentials On Oem12c (Doc ID 1381876.1)

Last updated on FEBRUARY 24, 2016

Applies to:

Enterprise Manager for My Oracle Support - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms


Cloud Control is unable to connect against My Oracle Support.
The test against https://updates.oracle.com succeeds.
But setting the preferred credentials for My Oracle Support will fail with:
Timeout occurred while reading data from My Oracle Support

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms