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EM 12c, EM 13c: Known Issues and Troubleshooting Enterprise Manager Cloud Control Management Agent Installation Issues (Doc ID 1396675.1)

Last updated on OCTOBER 30, 2023

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


This document helps to provide troubleshooting tips for common issues related to any Enterprise Manager (EM) Cloud Control Management Agent installation failure.

If you cannot install (deploy) your EM 12c Management Agent for any reason, this note can help you.

Note that these troubleshooting concepts will also generally apply the EM 13c, but there is a change in the format of the Agent Oracle Home directory path from, for instance, .../core/ to .../agent


Troubleshooting Steps

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In this Document
Troubleshooting Steps
 1. Before you Start
 Hardware Requirements
 Operating System Requirements
 2. Available Methods to Install the Agent 12c:
 3. Agent Installation logs for Analysis
 4. Support Documents for Agent installation issues:

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