Enterprise Manager Grid or Cloud Control Management Agent 10g to 12c Upload Fails with Message: ERROR ssl: nzos_Handshake failed, ret=29024
(Doc ID 1444572.1)
Last updated on NOVEMBER 17, 2017
Applies to:Enterprise Manager Base Platform - Version 10.2.0.5 to 184.108.40.206.0 [Release 10.2 to 12.1]
Information in this document applies to any platform.
Agent has been secured with a SSL certificate issued by a 3rd party Certificate Authority using the steps in <Note 1593183.1> or <Note 1357140.1>(Pre-12c Agent).
The Agent starts up fine but is unable to upload to the OMS:
./emctl upload agent
Oracle Enterprise Manager 11g Release 1 Grid Control 220.127.116.11.0
Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved.
EMD upload error: uploadXMLFiles skipped :: OMS version not checked yet. If this issue persists check trace files for ping to OMS related errors.
At the time of the error the following stack is logged in the <AGENT_HOME>/sysman/log/emagent.trc file:
2012-03-29 10:04:37,721 Thread-1082190144 ERROR ssl: nzos_Handshake failed, ret=29024
2012-03-29 10:04:37,721 Thread-1082190144 ERROR http: 7: Unable to initialize ssl connection with server, aborting connection attempt: ret -10
2012-03-29 10:04:37,721 Thread-1082190144 ERROR pingManager: nmepm_pingReposURL: SSL handshake failure betwen OMS and Agent: ret 335553260
2012-03-29 10:04:45,157 Thread-1088579904 ERROR ssl: nzos_Handshake failed, ret=29024
For a 12c Agent error below is logged in <AGENT INST HOME>/sysman/log/gcagent.log
2016-04-12 19:18:57,106 [461:79272CFC] WARN - Ping communication error
o.s.emSDK.agent.comm.exception.VerifyConnectionException [unable to connect to http server at https://suppcloudem.vm.oracle.com:4903/empbs/upload. [peer not authenticated]]
javax.net.ssl.SSLPeerUnverifiedException [peer not authenticated]
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