EM 12c: Installing the Enterprise Manager Cloud Control Agent through the Add Target Host Feature Results in a Directory Creation Error

(Doc ID 1447115.1)

Last updated on MARCH 16, 2018

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


Installing the Enterprise Manager (EM) 12c Cloud Control agent through the Add Target Host Feature fails at agent start with the error:

Transferring Agent Software to Destination Host." The error is "Creation of directory /oracle/agent12c on host xxx Failed. Error Message:Not Available Exit Code : 1. Recommendation Not Available.



2012-03-22_14-11-25:INFO: HOST : abc.com Intialization : FAILED Remote Prereq status : NULL INSTALL status : NULL
2012-03-22_14-11-25:INFO:Inside setDetailsBean :groupid group1 hostname dbtst3.uark.edu
2012-03-22_14-11-25:INFO:Dep vo map for host dbtst3.uark.eduis {Initialization=
status: FAILED
[AdaActionVo: actionName: SSHValidations recommendation: null errorStream: null status: SUCCESS outStream: null
[AdaActionVo: actionName: CopyAgentImage recommendation: Not Available errorStream: Error Message:Not Available<br><br> Exit Code :1 status: FAILED outStream: null
2012-03-22_14-11-25:INFO:Inside Build Progress Bar : Session Ended true Refresh Frequency 30000 Progress Bar Message Initialization Failed
2012-03-22_14-11-25:INFO:local prereqs failed/images/title_error.png Failed
2012-03-22_14-11-25:INFO:Since all nodes failed. Disable Continue ignoring failed host
2012-03-22_14-11-25:INFO:==================END populateCurrentSessionData ==================:2012-03-22_14-04-25-PM


2012-07-13_15-18-44:INFO:/bin/sh -c 'if [[ -d /oracle/agent_inst ]] ; then exit 0; else exit 1; fi' execution failed on node155.213.223.133
2012-07-13_15-18-44:INFO: ACTION Execution of command /bin/sh -c 'if [[ -d /oracle/agent_inst ]] ; then exit 0; else exit 1; fi'  on host
2012-07-13_15-18-44:INFO: OUT
2012-07-13_15-18-44:INFO: ERR
2012-07-13_15-18-44:INFO: EXIT CODE1

2012-07-13_15-18-49:INFO: EXIT CODE2
2012-07-13_15-18-49:INFO: ERR /bin/ls: /oracle/agent_inst: No such file or directory
2012-07-13_15-18-49:INFO: EXIT CODE2
2012-07-13_15-18-49:INFO:Printing Exception :CommandException: err: /bin/ls: /oracle/agent_inst: No such file or directory
out:  exitcode: 2

2012-07-13_15-19-09:INFO:LOGGING XML LOC:/oracle/EM/middleware/oms/oui/prov/resources
2012-07-13_15-19-09:INFO:RemoteInterfaces startup called with REMOTENODES_PLATFORM=226 and REMOTE_TEMP_LOCATION=/tmp
2012-07-13_15-19-10:INFO:checkSharedPath:Init RI with REMOTE_PATH_PROPERTIES_LOC= /oracle/EM/middleware/oms/oui/prov/resources
2012-07-13_15-19-10:INFO:RUN AS not set during startup
2012-07-13_15-19-10:INFO:CLUSTER EXCEPTION found in startup
2012-07-13_15-19-10:INFO:Printing Exception :oracle.sysman.prov.remoteinterfaces.exception.ClusterException: Check for remote command execution setup failed on nodes
at oracle.sysman.prov.remoteinterfaces.nativesystem.NativeSystem.startup(NativeSystem.java:538)
at oracle.sysman.prov.remoteinterfaces.clusterops.ClusterBaseOps.startup(ClusterBaseOps.java:425)
at oracle.sysman.prov.remoteinterfaces.clusterops.ClusterBaseOps.startup(ClusterBaseOps.java:338)

2012-07-13_15-19-12:INFO:=========Command Exception :Error Message:Not Available<br><br> Exit Code :1
2012-07-13_15-19-12:INFO:Updating Action CopyAgentImagewith Status FAILED and error Message :Error Message:Not Available<br><br> Exit Code :1 and problem Creation of directory /oracle on host Failed and recommendation Not Available







Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms