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EM 12c: Installing the Enterprise Manager Cloud Control 12.1.0.1 Agent through the Add Target Host Feature Results in a Directory Creation Error (Doc ID 1447115.1)

Last updated on AUGUST 15, 2018

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms


Installing the Enterprise Manager (EM) 12c Cloud Control agent through the Add Target Host Feature fails at agent start with the error:

Transferring Agent Software to Destination Host." The error is "Creation of directory /oracle/agent12c on host xxx Failed. Error Message:Not Available Exit Code : 1. Recommendation Not Available.

ui.log:

ui.log

2012-03-22_14-11-25:INFO: HOST : abc.com Intialization : FAILED Remote Prereq status : NULL INSTALL status : NULL
2012-03-22_14-11-25:INFO:Inside setDetailsBean :groupid group1 hostname dbtst3.uark.edu
2012-03-22_14-11-25:INFO:Dep vo map for host dbtst3.uark.eduis {Initialization=
[AdaDeploymentVo:
status: FAILED
[AdaActionVo: actionName: SSHValidations recommendation: null errorStream: null status: SUCCESS outStream: null
AdaActionVo]
[AdaActionVo: actionName: CopyAgentImage recommendation: Not Available errorStream: Error Message:Not Available<br><br> Exit Code :1 status: FAILED outStream: null
AdaActionVo]
AdaDeploymentVo]}
2012-03-22_14-11-25:INFO:Inside Build Progress Bar : Session Ended true Refresh Frequency 30000 Progress Bar Message Initialization Failed
2012-03-22_14-11-25:INFO:local prereqs failed/images/title_error.png Failed
2012-03-22_14-11-25:INFO:Since all nodes failed. Disable Continue ignoring failed host
2012-03-22_14-11-25:INFO:==================END populateCurrentSessionData ==================:2012-03-22_14-04-25-PM


deploy.log:


2012-07-13_15-18-44:INFO:/bin/sh -c 'if [[ -d /oracle/agent_inst ]] ; then exit 0; else exit 1; fi' execution failed on node155.213.223.133
2012-07-13_15-18-44:INFO: ACTION Execution of command /bin/sh -c 'if [[ -d /oracle/agent_inst ]] ; then exit 0; else exit 1; fi'  on host 155.213.223.133
2012-07-13_15-18-44:INFO: OUT
2012-07-13_15-18-44:INFO: ERR
2012-07-13_15-18-44:INFO: EXIT CODE1

2012-07-13_15-18-49:INFO: EXIT CODE2
2012-07-13_15-18-49:INFO: ERR /bin/ls: /oracle/agent_inst: No such file or directory
2012-07-13_15-18-49:INFO: EXIT CODE2
2012-07-13_15-18-49:INFO:Printing Exception :CommandException: err: /bin/ls: /oracle/agent_inst: No such file or directory
out:  exitcode: 2
stacktrace:
null


2012-07-13_15-19-09:INFO:LOGGING XML LOC:/oracle/EM/middleware/oms/oui/prov/resources
2012-07-13_15-19-09:INFO:RemoteInterfaces startup called with REMOTENODES_PLATFORM=226 and REMOTE_TEMP_LOCATION=/tmp
2012-07-13_15-19-10:INFO:checkSharedPath:Init RI with REMOTE_PATH_PROPERTIES_LOC= /oracle/EM/middleware/oms/oui/prov/resources
2012-07-13_15-19-10:INFO:RUN AS not set during startup
2012-07-13_15-19-10:INFO:CLUSTER EXCEPTION found in startup
2012-07-13_15-19-10:INFO:Printing Exception :oracle.sysman.prov.remoteinterfaces.exception.ClusterException: Check for remote command execution setup failed on nodes 155.213.223.133.
at oracle.sysman.prov.remoteinterfaces.nativesystem.NativeSystem.startup(NativeSystem.java:538)
at oracle.sysman.prov.remoteinterfaces.clusterops.ClusterBaseOps.startup(ClusterBaseOps.java:425)
at oracle.sysman.prov.remoteinterfaces.clusterops.ClusterBaseOps.startup(ClusterBaseOps.java:338)

2012-07-13_15-19-12:INFO:=========Command Exception :Error Message:Not Available<br><br> Exit Code :1
2012-07-13_15-19-12:INFO:Updating Action CopyAgentImagewith Status FAILED and error Message :Error Message:Not Available<br><br> Exit Code :1 and problem Creation of directory /oracle on host 155.213.223.133 Failed and recommendation Not Available

 

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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