Log in to Enterprise Manager Console Using Internet Explorer 7 and Higher Fails with a Security Certificate Error with this Message: Internet Explorer cannot display this page

(Doc ID 1498203.1)

Last updated on APRIL 14, 2017

Applies to:

Enterprise Manager Base Platform - Version 10.2.0.5 and later
Enterprise Manager for Oracle Database - Version 10.2.0.5 to 11.2.0.3 [Release 10.2 to 11.2]
Generic Windows

Symptoms

Note: this document is related to the Enterprise Manager (EM) Grid Control, Database Control or Cloud Control web site access. It is not related to the WebLogic Server Admin console.

 

Internet Explorer Release 9 and 10

Logging in to the Enterprise Manager web site in Internet Explorer 9 results in this Certificate warning:

 

Select the option "Continue" and nothing happens, preventing access to Grid Control or Database Control. No error is generated.

 

 

Internet Explorer Release 7 or 8

Logging in to the Enterprise Manager web site in Internet Explorer 7 or 8 results in this page, preventing access to Grid Control or Database Control:



You may also see the following error:

The server certificate included a public key that was too weak. (Error code: ssl_error_weak_server_cert_key).

 

Note: The error below is also observed on some browsers.

SSL Server probably obsolete
ERR_SSL_FALLBACK_BEYOND_MINIMUM_VERSION

 

 

 

Changes

The following Windows Security Update was applied or browser is upgraded to recent version :

Microsoft Security Advisory: Update for minimum certificate key length (KB2661254)

This patch affects all versions of Windows from XP to Windows 2008 Server

For additional information on this Microsoft patch and Microsoft workarounds, please visit that information :

http://support.microsoft.com/kb/2661254

 

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms