Log in to Enterprise Manager Console Using Internet Explorer 7 and Higher Fails with a Security Certificate Error with this Message: Internet Explorer cannot display this page
(Doc ID 1498203.1)
Last updated on NOVEMBER 16, 2022
Applies to:
Enterprise Manager Base Platform - Version 10.2.0.5 and laterEnterprise Manager for Oracle Database - Version 10.2.0.5 to 11.2.0.3 [Release 10.2 to 11.2]
Generic Windows
Symptoms
Note: this document is related to the Enterprise Manager (EM) Grid Control, Database Control or Cloud Control web site access. It is not related to the WebLogic Server Admin console.
Internet Explorer Release 9 and 10
Logging in to the Enterprise Manager web site in Internet Explorer 9 results in this Certificate warning:
Select the option "Continue" and nothing happens, preventing access to Grid Control or Database Control. No error is generated.
Internet Explorer Release 7 or 8
Logging in to the Enterprise Manager web site in Internet Explorer 7 or 8 results in this page, preventing access to Grid Control or Database Control:
You may also see the following error:
The server certificate included a public key that was too weak. (Error code: ssl_error_weak_server_cert_key).
Note: The error below is also observed on some browsers.
SSL Server probably obsolete
ERR_SSL_FALLBACK_BEYOND_MINIMUM_VERSION
Changes
The following Windows Security Update was applied or browser is upgraded to recent version :
Microsoft Security Advisory: Update for minimum certificate key length (KB2661254)
This patch affects all versions of Windows from XP to Windows 2008 Server
For additional information on this Microsoft patch and Microsoft workarounds, please visit that information :
http://support.microsoft.com/kb/2661254
Cause
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In this Document
Symptoms |
Internet Explorer Release 9 and 10 |
Internet Explorer Release 7 or 8 |
Changes |
Cause |
Checking the certificate key strength |
OMS Certificate |
Agent Certificate |
Solution |
References |