EM 12c, 13c: Agent installation Failed with base directory not being owned by root or installation user (Doc ID 1517731.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

The installation of the Enterprise Manager Cloud Control 12c Agent fails with the following error:

INFO: Is the ownership of the agent base directory valid?
INFO: perl: ldap-nss.c:1347: do_init: Assertion
`cfg->ldc_uris[__session.ls_current_uri] != ((void *)0)' failed.
INFO: Check complete. The overall result of this check is: Failed <<<<
INFO:
INFO:
INFO: Check complete: Failed <<<<
INFO: Problem: The ownership check for the agent base directory has failed.
      Reason for failure of this prereq could be one of the following:
INFO: 1. Agent Base Directory is not owned by install user.
INFO: 2. All or one of the parent directories of agent base directory is not
         owned by install user or root user.
INFO: 3. The root directory (that is '/') is not owned by root user.
INFO: Recommendation: Make sure the ownership of the agent base directory
      and all the parent directories are set properly and then retry the prereq
      for a successful execution.

Cause

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