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Troubleshooting Enterprise Manager Big Data Discovery Problems on Oracle Big Data Appliance (Doc ID 1572203.1)

Last updated on APRIL 02, 2020

Applies to:

Enterprise Manager for Big Data Appliance - Version 12.1.0.1.0 and later
Linux x86-64

Purpose

The purpose of this document is to troubleshoot problems with Big Data Discovery.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Verify Prerequisites
 Verify that Exadata Plug-in is in a good deployed state 
 Verify that the Big Data Appliance Plug-in is in a good deployed state
 Verify that Hardware and Software Targets got Discovered
 Verify Exadata Plug-in on BDA Management Agents
 Verify that the Exadata and Oracle Big Data Appliance Plug-ins are deployed
 Verify that the Exadata Plug-in is correctly patched on the OMS Host
 Verify that the Exadata Plug-in is correctly patched on the BDA
 Collect the following on each of the three InfiniBand switches as with username/password of nm2user/changeme
 Run bdacheckhw and ifconfig on each BDA server
 Collect the Log files below to upload to Oracle Support via an SR
 Verify that the information in the files below on Node1 of the BDA is correct:

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