Troubleshooting Enterprise Manager Big Data Discovery Problems on Oracle Big Data Appliance
(Doc ID 1572203.1)
Last updated on MAY 22, 2021
Applies to:
Enterprise Manager for Big Data Appliance - Version 12.1.0.1.0 and laterLinux x86-64
Purpose
The purpose of this document is to troubleshoot problems with Big Data Discovery.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Verify Prerequisites |
| Verify that Exadata Plug-in is in a good deployed state |
| Verify that the Big Data Appliance Plug-in is in a good deployed state |
| Verify that Hardware and Software Targets got Discovered |
| Verify Exadata Plug-in on BDA Management Agents |
| Verify that the Exadata and Oracle Big Data Appliance Plug-ins are deployed |
| Verify that the Exadata Plug-in is correctly patched on the OMS Host |
| Verify that the Exadata Plug-in is correctly patched on the BDA |
| Collect the following on each of the three InfiniBand switches as with username/password of nm2user/changeme |
| Run bdacheckhw and ifconfig on each BDA server |
| Collect the Log files below to upload to Oracle Support via an SR |
| Verify that the information in the files below on Node1 of the BDA is correct: |