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EM 12c, 13c: Troubleshooting Issues Related to Missing, Status Pending, or Metric Collection Error for Host or Agent Targets after Enterprise Manager Cloud Control Agent Installation (Doc ID 1595464.1)

Last updated on MARCH 30, 2023

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Enterprise Manager for Siebel - Version 13.1.1.0.0 to 13.1.1.0.0 [Release 13.1]
Information in this document applies to any platform.

Purpose

This document explains the host and agent target promotion flow in Enterprise Manager (EM) Cloud Control and covers steps to troubleshoot the following issues:

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 CASE 1: Target host not discovered ? host target entry missing in EM_MANAGEABLE_ENTITIES
 CASE 2: Target host not discovered ? EM_MANAGEABLE_ENTITIES (1,1)
 CASE 3: Target host status PENDING ? EM_MANAGEABLE_ENTITIES (2,1)
 CASE 4: Target host status PENDING ? EM_MANAGEABLE_ENTITIES (2,2)
 CASE 5: Target host status PENDING ? EM_MANAGEABLE_ENTITIES (2,3)
 Quick action plan in the case of new installation:
References

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