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EM 12c, 13c: Troubleshooting Issues Related to Missing, Status Pending, or Metric Collection Error for Host or Agent Targets after Enterprise Manager Cloud Control Agent Installation (Doc ID 1595464.1)

Last updated on MAY 02, 2021

Applies to:

Enterprise Manager Base Platform - Version and later
Enterprise Manager for Siebel - Version to [Release 13.1]
Information in this document applies to any platform.


This document explains the host and agent target promotion flow in Enterprise Manager (EM) Cloud Control and covers steps to troubleshoot the following issues:

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 CASE 1: Target host not discovered ? host target entry missing in EM_MANAGEABLE_ENTITIES
 CASE 2: Target host not discovered ? EM_MANAGEABLE_ENTITIES (1,1)
 CASE 3: Target host status PENDING ? EM_MANAGEABLE_ENTITIES (2,1)
 CASE 4: Target host status PENDING ? EM_MANAGEABLE_ENTITIES (2,2)
 CASE 5: Target host status PENDING ? EM_MANAGEABLE_ENTITIES (2,3)
 Quick action plan in the case of new installation:

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