Troubleshooting User Interface (Initial) Login Errors

(Doc ID 1611029.1)

Last updated on APRIL 11, 2017

Applies to:

APM - Application Performance Management - Version 12.1.0.0.0 and later
Information in this document applies to any platform.

Goal

When trying to access the RUEI login screen, perhaps for the first time after an installation or upgrade, a number of different errors can be encountered.
This document describes common and known issues that can be at the root of the error.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms