Snapshot List For Generating AWR Report Displaying a Blank/empty Page (Doc ID 1637048.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.3.0 and later
Information in this document applies to any platform.

Symptoms

For generating an AWR Report for a target DB in EM Cloud Control console, when trying to select the begin and end snapshots, the pop-up page that should list the snapshots is empty/blank.
The following steps were used to see this:
  RAC DB Homepage -> [Performance] -> [AWR] -> [AWR Report] -> [By Snapshot] -> click [magnifying glass] icon -> In [Search and Select: Snapshots] page, no snapshot are displayed.

The issue was reproduced on multiple browser types and versions.

Cause

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