My Oracle Support Banner

Snapshot List For Generating AWR Report Displaying a Blank/empty Page (Doc ID 1637048.1)

Last updated on MARCH 02, 2019

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.3.0 and later
Information in this document applies to any platform.

Symptoms

For generating an AWR Report for a target DB in EM Cloud Control console, when trying to select the begin and end snapshots, the pop-up page that should list the snapshots is empty/blank.
The following steps were used to see this:
  RAC DB Homepage -> [Performance] -> [AWR] -> [AWR Report] -> [By Snapshot] -> click [magnifying glass] icon -> In [Search and Select: Snapshots] page, no snapshot are displayed.

The issue was reproduced on multiple browser types and versions.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.