EM 12c: Enterprise Manager 12c Cloud Control Agent Upload Fails with Error: "COLLECTIONS_HALTED( UPLOAD_SYSTEM Threshold exceeded)" (Doc ID 1638579.1)

Last updated on OCTOBER 18, 2022

Applies to:

Symptoms

Upload from the Enterprise Manager (EM) 12c Cloud Control Agent fails with this status indicator:

From EM Agent 12.1.0.1  to  12.1.0.3 :

<AGENT_INST>/bin/emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 2
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 12.1.0.2.0
OMS Version : 12.1.0.2.0
Protocol Version : 12.1.0.1.0
Agent Home : <AGENT_BASE_PATH>/agent_inst
Agent Binaries : <AGENT_BASE_PATH>/core/12.1.0.2.0
Agent Process ID : 21475
Parent Process ID : 20806
Agent URL : https://<AGENT_HOSTNAME>:<AGENT_PORT>/emd/main/
Repository URL : https://<OMS_HOSTNAME>:<OMS_UPLOAD_PORT>/empbs/upload
Started at : 2014-03-19 14:00:16
Started by user : <AGENT_INSTALL_OS_USER>
Last Reload : (none)
Last successful upload : 2014-03-19 14:03:57
Last attempted upload : 2014-03-19 14:03:57
Total Megabytes of XML files uploaded so far : 4.1
Number of XML files pending upload : 49,494
Size of XML files pending upload(MB) : 37.24
Available disk space on upload filesystem : 15.64%
Collection Status : [COLLECTIONS_HALTED(
UPLOAD_SYSTEM Threshold (UploadMaxNumberXML: 5000) exceeded with 53600 files)]
Heartbeat Status : Ok
Last attempted heartbeat to OMS : 2014-03-19 14:03:16
Last successful heartbeat to OMS : 2014-03-19 14:03:16
Next scheduled heartbeat to OMS : 2014-03-19 14:04:16

---------------------------------------------------------------
Agent is Running and Ready

From 12.1.0.4:

<AGENT_INST>/bin/emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 4
Copyright (c) 1996, 2014 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 12.1.0.4.0
OMS Version : 12.1.0.4.0
Protocol Version : 12.1.0.1.0
Agent Home : <AGENT_BASE_PATH>/agent_inst
Agent Log Directory : <AGENT_BASE_PATH>/agent_inst/sysman/log
Agent Binaries : <AGENT_BASE_PATH>/core/12.1.0.4.0
Agent Process ID : 15205
Parent Process ID : 15185
Agent URL : https://<AGENT_HOSTNAME>:<AGENT_PORT>/emd/main/
Local Agent URL in NAT : https://<AGENT_HOSTNAME>:<AGENT_PORT>/emd/main/
Repository URL : https://<OMS_HOSTNAME>:<OMS_UPLOAD_PORT>/empbs/upload
Started at : 2016-07-14 18:43:28
Started by user : <AGENT_INSTALL_OS_USER>
Operating System : <OS>
Last Reload : (none)
Last successful upload : 2016-07-15 00:38:54
Last attempted upload : 2016-07-15 00:38:54
Total Megabytes of XML files uploaded so far : 151
Number of XML files pending upload : 5
Size of XML files pending upload(MB) : 59.82
Available disk space on upload filesystem : 14.95%
Collection Status : [COLLECTIONS_HALTED(
UPLOAD SYSTEM Threshold (UploadMaxMegaBytesXML: 5.24288E7) exceeded with 62216299 bytes)]
Heartbeat Status : Ok
Last attempted heartbeat to OMS : 2016-07-15 00:58:19
Last successful heartbeat to OMS : 2016-07-15 00:58:19
Next scheduled heartbeat to OMS : 2016-07-15 00:59:19

---------------------------------------------------------------
Agent is Running and Ready

Cause

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