EM 12c: Enterprise Manager 12c Cloud Control Agent Deployment Fails with Error: SEVERE: Agent free port check failed (Doc ID 1926498.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

EM 12c Agent installation from the EM 12c console fails with the following logged error:

From <Agent_HOME>/cfgtoollogs/agentDeploy_2014-09-11_14-29-08-PM.log:

SEVERE: User has specified -ignorePrereqs when invoking the installer.  All pre-requisite checks will be ignored for this installation session.  Configuration failures may result if proper pre-requisites are not satisfied.

INFO: SEVERE: Agent free port check failed.
INFO:
INFO: perform - mode finished for action: configure
INFO:
INFO: You can see the log file: /oracle/agent12c/core/12.1.0.4.0/cfgtoollogs/oui/configActions2014-09-11_02-39-00-PM.log
INFO: Plugin homes:
INFO: Plugin homes:
INFO: /oracle/agent12c/core/12.1.0.4.0/oui/bin/runConfig.sh ORACLE_HOME=/oracle/agent12c/core/12.1.0.4.0 RESPONSE_FILE=/oracle/agent12c/core/12.1.0.4.0/agent.rsp ACTION=configure MODE=perform COMPONENT_XML={oracle.sysman.top.agent.11_1_0_1_0.xml} RERUN=true completed with status=3
SEVERE:
ERROR: Agent Configuration Failed
SEVERE:
ERROR: Agent Deployment Failed

 

Changes

 

Cause

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