My Oracle Support Banner

EM 12c, 13c: 'Test Email Servers' in the Notification Methods Page Succeeds but no Email is Received by the Configured Email Address (Doc ID 1936534.1)

Last updated on JULY 28, 2019

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

In the 12c Console UI, clicking on 'Test Email Servers' button in the Setup -> Notifications -> Notification Methods page succeeds with the below message:

However, no such email is received by the Email ID configured for the "Sender's Email Address" field.

This could also occur when sending a test email to the email address added to a particular Administrator in the Setup -> <> menu -> Enterprise Manager Password & Email page.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.