EM 12c, 13c: 'Test Email Servers' in the Notification Methods Page Succeeds but no Email is Received by the Configured Email Address (Doc ID 1936534.1)

Last updated on APRIL 16, 2021

Applies to:

Symptoms

In Enterprise Manager 12c Cloud Control, clicking on 'Test Email Servers' button in the Setup -> Notifications -> Notification Methods page succeeds with the following message:

However, no such email is received by the Email ID configured for the "Sender's Email Address" field.

This could also occur when sending a test email to the email address added to a particular Administrator in the Setup -> <> menu -> Enterprise Manager Password & Email page.

Changes

Cause

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