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Enterprise Manager Cloud Control Patch Recommendations Page Shows Previously Applied Patches (Doc ID 1938867.1)

Last updated on JANUARY 18, 2023

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 12.1.0.4.0 Cloud Control, Provisioning Framework

ACTUAL BEHAVIOR
---------------
After applying a PSU patch to the OMS, the recommended patches screen is still showing that the PSU needs to be applied.

EXPECTED BEHAVIOR
---------------
If a patch is already applied, it should not show up in the recommended patches screen.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot trust their patch recommendations.

Cause

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In this Document
Symptoms
Cause
Solution


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