How to Configure Session Tracking in RUEI

(Doc ID 2060072.1)

Last updated on MAY 19, 2017

Applies to:

APM - Application Performance Management - Version and later
Information in this document applies to any platform.


A primary feature of Real User Experience Insight (RUEI) is to report on web application performance with the context of the user. This is the 'session' related data such as 'All Sessions' as well as the instance data in 'Session Diagnostics'. A session is the collection of all HTTP interactions performed by a single user and it's related attributes. Session related attributes are value's that do not change over the course of the session, such as the client ip-address, the browser that was used as well as the user-id.

When session tracking is not configured correctly none of the above mentioned value's are expected to make any sense. A Large number of anonymous user-id's are reported, the session to page view ratio is going to be off and even page-load-time is affected.

For this reason it's vital to review the session tracking configuration carefully.


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