Announcement: Management Connectors Not Supported by 3rd Party Management System Vendors are Deprecated and Desupported in Enterprise Manager Cloud Control 13.1
(Doc ID 2141722.1)
Last updated on NOVEMBER 15, 2019
Applies to:Enterprise Manager Base Platform - Version 126.96.36.199.0 and later
Enterprise Manager for Miscellaneous Plug-ins - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 12.1]
Information in this document applies to any platform.
What is being Deprecated:
Oracle Enterprise Manager Cloud Control provides vendor specific management connectors to forward event and ticketing information to 3rd party management systems. Starting with Oracle Enterprise Manager Cloud Control 13.1, the following management connectors will be deprecated and desupported because they are no longer supported by the 3rd party vendors.
- BMC Remedy Change Management Connector - 220.127.116.11.0
- HP Service Manager 7.0 Connector - 18.104.22.168.0
- IBM TEC Connector - 22.214.171.124.0
- IBM TEC Connector - 126.96.36.199.0
Beginning with Oracle Enterprise Manager Cloud Control 13.1, the management connectors listed above will be deprecated and desupported. Oracle has not tested or certified these management connectors in Enterprise Manager 13.1 and will not be providing enhancements, fixes, or support for them.
What do you need to do?
If you are currently using one of the deprecated/desupported management connectors, in order to continue to receive support from Oracle you need to remain on Oracle Enterprise Manager Cloud Control 188.8.131.52.0 and below.
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