EM 13c: Agent Upload Fails with "EMD upload error:full upload has failed: uploadXMLFiles skipped :: OMS version not checked yet" if OMS is Secured with a Third Party Certificate
(Doc ID 2144775.1)
Last updated on APRIL 01, 2024
Applies to:
Enterprise Manager Base Platform - Version 13.1.0.0.0 to 13.1.0.0.0 [Release 13c]Information in this document applies to any platform.
Symptoms
After a new installation of Enterprise Manager (EM) 13c Cloud Control, the OMS/SLB was secured with a third party certificate, after which, the discovered agents are unreachable on the console. The agents are not uploading to the OMS as well:
- The <agent_inst>/sysman/log/gcagent.log reports:
2016-05-26 14:47:51,661 [281:CDEB16E1] INFO - attempting initial heartbeat 2016-05-26 14:47:51,679 [281:CDEB16E1] WARN - Ping communication error o.s.emSDK.agent.comm.exception.VerifyConnectionException [unable to connect to http server at https://<hostname>:<port>/empbs/upload. [handshake has no peer]] javax.net.ssl.SSLHandshakeException [handshake has no peer] javax.net.ssl.SSLPeerUnverifiedException [peer not authenticated]
- This issue can occur in a new installation or an upgraded environment.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |