EM13c: CellSrv Status Metric Fails With 'em_error=ping response failed'
Last updated on JUNE 14, 2016
Applies to:Enterprise Manager for Exadata - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
The cell server metric is failing with the error: "<cellname> is down. MS Status is UNKNOWN and Ping Status is FAILED"
However the cell is confirmed to be up and running.
The following error is showing in CellSrv Status Metric:
em_error=ping response failed for IP address <ip address>:
oracle.sysman.emSDK.emd.comm.MetricGetException: em_error=ping response failed for IP address <ip address>
EM13c Discovery of an Exadata Rack.
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