My Oracle Support Banner

EM 12c, EM 13c: Thresholds of Metrics with Time based Static Settings are not Retained in Enterprise Manager 12c Cloud Control after other Metrics Settings have been Modified (Doc ID 2219613.1)

Last updated on NOVEMBER 16, 2022

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 12.1.0.4 Cloud Control system

Metrics with time-based static settings are not retained after modifying other metric settings.
For example, a metric with time based static thresholds is configured and saved successfully.

Navigate: Targets > Databases > [select target database link] > [drop down Oracle Database menu] > Monitoring > Metric and Collection Settings

Under the Metrics tab, select View: Metrics with Time based Metric Thresholds


After entering the View: Metrics with Thresholds page, modify and save other metric thresholds.
At this point, the thresholds for the time-based metrics (shown with a blue Icon) disappear, replaced by normal thresholds.

They are also no longer listed on the "Metrics with Time Based Static Thresholds" page.
This list is empty, where the new time-based metric was displayed after its creation.

 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.