Registering OVM 3.2 Fails at Certificate Import: Message : ExitStatus: FAILED (Doc ID 2219866.1)

Last updated on NOVEMBER 16, 2022

Applies to:

Symptoms

Environment: Private Cloud Appliance (PCA) running Oracle Virtual Machine (OVM) 3.2.11.775 & Oracle Linux 6.8 (UEK)
Enterprise Manager 13.2.0.0.0 Cloud Control Agent 13.2 (reporting to an EM 13.2.0.0.0 OMS) w/Plug-ins for
OH (Oracle Home), SI (Systems Infrastructure) and VT (Oracle Virtualization).

OVM 3.2 Manager running on a PCA is registered in EM 13.2.0.0.0, following these references:

Oracle White Paper:
How to Manage Oracle Private Cloud Appliance with Enterprise Manager 13c Cloud Control

Oracle Documentation:
Enterprise Manager (13.2) Cloud Administration Guide/
Chapter 5 Setting Up Cloud for IaaS
Section 5.3 : Registering the Oracle VM Manager


The PCA discovery step and the step to export the certificate both succeed, but the step to import fails without an indication of a password error.

TCPS is configured on the PCA as described in: <Note 1456338.1> Configure Secure TCP (TCPS) for Oracle VM Manager

Agent Status shows there are no upload issues or blackouts on any of the represented targets.  
The following agent control command shows an error:

 (The password entered was the default of 'welcome'.)

Changes

(New install/config.)

Cause

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