EM13c: Many Incidents with the Message: "Access point <hostname>.<domain>.intra_IOS_AP2 is down"

(Doc ID 2226451.1)

Last updated on JULY 30, 2017

Applies to:

Enterprise Manager for Exadata - Version 12.1.0.4.0 to 13.1.1.0.0 [Release 12.1 to 13.1]
Information in this document applies to any platform.

Symptoms

EM13c is sending lot of alerts for DOWN status of the Cisco Switch and ILOM targets:

Access point dummy.us.oracle.com.intra_IOS_AP1 is down
Or
Access point dummy.us.oracle.com.intra_IOS_AP2 is down
Or 
Access point dummy.us.oracle.com/ssh/dummy.us.oracle.com:3872 is down
Or 
Access point mydummy-ilom/server_os is down

 EM Screen shot:

 

gcagent.log

[170:1F217C73:GC.Executor.19 (oracle_si_switch_oracle_ib:mydummyswitch.us.oracle.com.com_ILOM_AP1:Response)] INFO - Target [oracle_si_switch_oracle_ib.mydummyswitch.us.oracle.com.com_ILOM_AP1] is marked as in DOWN state
[170:1F217C73] INFO - Target [oracle_si_switch_oracle_ib.mydummyswitch.us.oracle.com.com_ILOM_AP1] is marked as in DOWN state
[136:CB4CC7EE:GC.Executor.6 (oracle_si_switch_oracle_ib:myilom.us.oracle.com_ILOM_AP1:Response)] INFO - Target [oracle_si_switch_oracle_ib.myilom.us.oracle.comm_ILOM_AP1] is marked as in DOWN state
[136:CB4CC7EE] INFO - Target [oracle_si_switch_oracle_ib:myilom.us.oracle.com_ILOM_AP1] is marked as in DOWN state

 

gcagent_errors.log

2017-01-04 15:44:34,794 [148:GC.Executor.9 (Real-time collection of NetworkSummary on target test.us.oracle.com)] ERROR - unable to write streamed GetMetricData response: null
2017-01-04 15:45:04,853 [167:GC.Executor.16 (Real-time collection of NetworkSummary on target test.us.oracle.com)] ERROR - unable to write streamed GetMetricData response: null
2017-01-04 15:45:34,793 [88:GC.Executor.2 (Real-time collection of NetworkSummary on target test.us.oracle.com)] ERROR - unable to write streamed GetMetricData response: null

 

Cause

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