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EM 13c: Installing the Enterprise Manager 13c Cloud Control Agent using the Silent Method with the AgentPull.sh script Fails with Error: cat: /agent_inst/sysman/emd/targets.xml: No such file or directory (Doc ID 2235096.1)

Last updated on AUGUST 19, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Installing the Enterprise Manager (EM) 13.2 Cloud Control agent using the Silent Method with the AgentPull.sh script fails and the following corresponding entries are logged:

Creating symlink <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/oracle_common/jdk/bin <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/jdk/bin
Executing command to check/apply patches if exist in agenthome.....
<AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/perl/bin/perl <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/install/oneoffs/apply_NewOneoffs.pl <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0 true
<AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/perl/bin/perl: symbol lookup error: /a03/app/R122/fmsdev1/fs1/FMW_Home/webtier/perl/lib/5.10.0/x86_64-linux-thread-multi/auto/Cwd/Cwd.so: undefined symbol: Perl_Gthr_key_ptr
Oneoff patch application failed

Copying Install logs to <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/cfgtoollogs/agentDeploy .....
Entered Post Install...

Relaxing execute permission for other users on <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/install for bug#20005612 
/bin/chmod: cannot access '<AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/plugins': No such file or directory
Finished post install
Plugin txt:
Inside if , is empty
oracle.sysman.oh|13.2.0.0.0| |agentPlugin
oracle.sysman.oh|13.2.0.0.0| |discoveryPlugin
<AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/oracle_common/jdk/jre/bin/java -classpath <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/jlib/agentInstaller.jar:<AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/oui/modules/OraInstaller.jar:<AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/oui/modules/installer-launch.jar oracle.sysman.agent.installer.AgentPluginInstaller <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0 <AGENT_BASE_DIR>/<agent host>/plugins
<AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/oracle_common/jdk/jre/bin/java -classpath <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/oui/modules/OraInstaller.jar:<AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/oui/modules/emCfg.jar:<AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/jlib/agentInstaller.jar oracle.sysman.agent.installer.AgentFreshInstaller <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0 /agent_inst <AGENT_BASE_DIR>/<agent host> RESPONSE_FILE=<AGENT_BASE_DIR>/<agent host>/agentInstall.rsp $args
The AgentFreshInstaller is starting now
Oraclehome : ..<AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0
InstanceHome : /agent_inst
Agent Base Directory : <AGENT_BASE_DIR>/<agent host>
The oraclehome <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0
Feb 03, 2017 10:53:04 AM oracle.sysman.agent.installer.AgentInstaller parseResponseFile
INFO: <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0
Feb 03, 2017 10:53:04 AM oracle.sysman.agent.installer.AgentInstaller parseResponseFile
INFO: /agent_inst
Feb 03, 2017 10:53:04 AM oracle.sysman.agent.installer.AgentInstaller parseResponseFile
INFO: <AGENT_BASE_DIR>/<agent host>
Feb 03, 2017 10:53:04 AM oracle.sysman.agent.installer.AgentInstaller parseResponseFile
INFO: RESPONSE_FILE=<AGENT_BASE_DIR>/<agent host>/agentInstall.rsp
Feb 03, 2017 10:53:04 AM oracle.sysman.agent.installer.AgentInstaller parseResponseFile
INFO: RESPONSE_FILE=<AGENT_BASE_DIR>/<agent host>/agent.properties
Feb 03, 2017 10:53:04 AM oracle.sysman.agent.installer.AgentInstaller parseResponseFile
INFO: LOGIN_USER=sysman
Feb 03, 2017 10:53:04 AM oracle.sysman.agent.installer.AgentInstaller parseResponseFile
INFO: PLATFORM="Linux x86-64"
Feb 03, 2017 10:53:04 AM oracle.sysman.agent.installer.AgentInstaller parseResponseFile
INFO: AGENT_BASE_DIR=<AGENT_BASE_DIR>/<agent host>
Feb 03, 2017 10:53:04 AM oracle.sysman.agent.installer.AgentInstaller parseResponseFile
INFO: AGENT_PORT=<AGENT_PORT>
Feb 03, 2017 10:53:04 AM oracle.sysman.agent.installer.AgentInstaller parseResponseFile
INFO: OMS_HOST=<oms host>
Feb 03, 2017 10:53:04 AM oracle.sysman.agent.installer.AgentInstaller parseResponseFile
INFO: EM_UPLOAD_PORT=<OMS_HTTPS_UPLOAD_PORT>
Feb 03, 2017 10:53:04 AM oracle.sysman.agent.installer.AgentInstaller parseResponseFile
INFO: AGENT_BASE_DIR=<AGENT_BASE_DIR>/<agent host>
Writing the following contents into <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/install/oragchomelist
<AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0:/agent_inst
Creating directory <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0/install/tmp completed successfully.
File /etc/oragchomelist exists.
File /etc/oragchomelist is writable.
Index :-1 for line : <AGENT_BASE_DIR>/agent_13.2.0.0.0:/agent_inst
Index :-1 for line :
Feb 03, 2017 10:53:05 AM oracle.sysman.oii.oiip.osd.unix.OiipuUnixOps chmod
WARNING: chmod: fname=/etc/oragchomelist
Appending the following contents : <AGENT_BASE_DIR>/<agent host>/agent_13.2.0.0.0:/agent_inst to file:/etc/oragchomelist
The value of chainInstall : false forceConfigure : false skipValidation : false
Validating oms host & port with url: https://<oms host>:<OMS_HTTPS_UPLOAD_PORT>/empbs/genwallet
Validating oms host & port with url: http://<oms host>:<OMS_HTTPS_UPLOAD_PORT>/empbs/genwallet
Getting Inet Addresses for host <agent host>
** Agent Port Check completed successfully.**
Validated the agent port :- ----<AGENT_PORT>
SEVERE:Check whether write permission exist for the install user in parent directory:/
shared agent value is :false
Agent configuration has failed
cat: /agent_inst/sysman/emd/targets.xml: No such file or directory
Waiting for agent targets to get promoted...
cat: /agent_inst/sysman/emd/targets.xml: No such file or directory

Cause

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Symptoms
Cause
Solution


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