My Oracle Support Banner

EM 13c: Enterprise Manager 13.2 Cloud Control ASM Incident Reported with Message=Failed To Connect To ASM Instance. The Connection Is Closed: The Connection Is Closed (Doc ID 2251591.1)

Last updated on FEBRUARY 11, 2019

Applies to:

Enterprise Manager for Oracle Database - Version to [Release 13.2]
Information in this document applies to any platform.


Enterprise Manager (EM) Cloud Control
Target Database, Listener, ASM, Grid Infrastructure (HA)

The following incident is being generated:
Target type=Automatic Storage Management
Message=Failed to connect to ASM instance. The connection is closed: The connection is closed
Event reported time=Feb 10, 2017 12:40:54 AM EST
Target Lifecycle Status=Test
Customer Support Identifier=9999999
Operating System=AIX
Associated Incident Id=1669
Associated Incident Status=New
Associated Incident Owner=
Associated Incident Acknowledged By Owner=No
Associated Incident Priority=None
Associated Incident Escalation Level=0
Event Type=Target Availability
Event name=Status
Availability status=Down
Root Cause Analysis Status=Neither Cause Nor Symptom
Causal analysis result=Neither a cause nor a symptom
Rule Name=Non-PROD Targets,Target Availability
Rule Owner=SYSMAN
Update Details:
Failed to connect to ASM instance. The connection is closed: The connection is closed
Incident created by rule (Name = Non-PROD Targets, Target Availability; Owner = SYSMAN).

 The gcagent.log will show errors such as :


 [65336:GC.Executor.126 ( (] ERROR - The connection is closed: The connection is closed
java.sql.SQLException: The connection is closed: The connection is closed
at oracle.ucp.util.UCPErrorHandler.newSQLException(
at oracle.ucp.util.UCPErrorHandler.newSQLException(
at oracle.ucp.jdbc.proxy.JDBCConnectionProxyFactory.invoke(
at oracle.ucp.jdbc.proxy.ConnectionProxyFactory.invoke(
at com.sun.proxy.$Proxy27.prepareCall(Unknown Source)


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.