EM 13c: Enterprise Manager 13c Cloud Control Agent Deployment Fails with Error: plugins.txt not found (Doc ID 2276384.1)

Last updated on JUNE 20, 2017

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13c Cloud Control Agent deployment fail with the error:

From .../gc_inst/em/EMGC_OMS1/sysman/agentpush/<timestamp>/applogs/abc.com_deploy.log (example):

2017-06-11_05-20-38:INFO:Action description Execution of command /bin/sh -c 'cd /home/oemadmin/product/agent13c/ADATMP_2017-06-11_03-48-47-AM;/home/oemadmin/product/agent13c/ADATMP_2017-06-11_03-48-47-AM/agentDeploy.sh -ignorePrereqs -allowMD5 ORACLE_HOSTNAME=abc.oracle.com AGENT_BASE_DIR=/home/oemadmin/product/agent13c OMS_HOST=xyz.oracle.com EM_UPLOAD_PORT=4900 AGENT_INSTANCE_HOME=/home/oemadmin/product/agent13c/agent_inst b_doDiscovery=false START_AGENT=false b_forceInstCheck=true -force AGENT_PORT=3872' on host abc.oracle.com
2017-06-11_05-20-38:INFO:Attempt :1 pty required false with no inputs
2017-06-11_05-37-18:INFO:/bin/sh -c 'cd /home/oemadmin/product/agent13c/ADATMP_2017-06-11_03-48-47-AM;/home/oemadmin/product/agent13c/ADATMP_2017-06-11_03-48-47-AM/agentDeploy.sh -ignorePrereqs -allowMD5 ORACLE_HOSTNAME=abc.com AGENT_BASE_DIR=/home/oemadmin/product/agent13c OMS_HOST=xyz.oracle.com EM_UPLOAD_PORT=4900 AGENT_INSTANCE_HOME=/home/oemadmin/product/agent13c/agent_inst b_doDiscovery=false START_AGENT=false b_forceInstCheck=true -force AGENT_PORT=3872' execution failed on host abc.oracle.com
2017-06-11_05-37-18:INFO: ACTION Execution of command cd /home/oemadmin/product/agent13c/ADATMP_2017-06-11_03-48-47-AM;/home/oemadmin/product/agent13c/ADATMP_2017-06-11_03-48-47-AM/agentDeploy.sh -ignorePrereqs -allowMD5 ORACLE_HOSTNAME=abc.com AGENT_BASE_DIR=/home/oemadmin/product/agent13c OMS_HOST=xyz.com EM_UPLOAD_PORT=4900 AGENT_INSTANCE_HOME=/home/oemadmin/product/agent13c/agent_inst b_doDiscovery=false START_AGENT=false b_forceInstCheck=true -force AGENT_PORT=3872 on host abc.oracle.com
2017-06-11_05-37-18:INFO: OUT null
2017-06-11_05-37-18:INFO: ERR null
2017-06-11_05-37-18:INFO: EXIT CODE1

 

The error message, failure occurs during EM Agent configuration. Checking the configuration logs shows the error:

From <Agent base directory>/agent_13.2.0.0.0/cfgtoollogs/cfgfw/oracle.sysman.top.agent_<timestamp>.log:

Relaxing execute permission for other users on /home/oemadmin/product/agent13c/agent_13.2.0.0.0/install for bug#20005612
/bin/chmod: cannot access ‘/home/oemadmin/product/agent13c/agent_13.2.0.0.0/plugins’: No such file or directory
Finished post install
Plugin txt:
Inside if , is empty
/home/oemadmin/product/agent13c/ADATMP_2017-06-11_03-48-47-AM/plugins.txt not found. The Management Agent installation failed. The plug-in oracle.sysman.oh may not be present in the Management Agent software. Ensure that the Management Agent software has the oracle.sysman.oh monitoring and discovery plug-in.

 

2) Extracting the agent (emcli get_agentimage) for Silent Agent installation fails with the error:

 

Changes

 

Cause

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